Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
what to expect in 2010???
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="dannyboy" data-source="post: 656559" data-attributes="member: 484"><p><span style="color: #2e2e2e"><span style="font-family: 'Verdana'"></span></span></p><p><span style="color: #2e2e2e"><span style="font-family: 'Verdana'"></span></span></p><p><span style="color: #2e2e2e"><span style="font-family: 'Verdana'">pman, thankyou for your input, it as always, is valued.</span></span></p><p></p><p><span style="color: #2e2e2e"><span style="font-family: 'Verdana'">problem begins when what you see in the final report is groomed for your viewing pleasure. and it happens. not just missorts on the preload, but whole areas being missed by our driver. and when the driver asked what to do with the missed packages, there are numerous ways they are handled. </span></span></p><p></p><p><span style="color: #2e2e2e"><span style="font-family: 'Verdana'">i remember not that long ago, a whole section of businesses were missed three days running because the driver could not get there before they closed. and the packages were never shown as missed service.</span></span></p><p></p><p><span style="color: #2e2e2e"><span style="font-family: 'Verdana'">most drivers here can tell you frankly that they are told on a regular basis to show packages as one code when they are actually another code if the truth were told. but yet you say it does not matter the code? then why the big deal about using the codes they specify instead of the real code for the failure?</span></span></p><p></p><p><span style="color: #2e2e2e"><span style="font-family: 'Verdana'"></span></span></p><p><span style="color: #2e2e2e"><span style="font-family: 'Verdana'"></span></span></p><p><span style="color: #2e2e2e"><span style="font-family: 'Verdana'">i think what you are meaning to say is that a lot less management will result in more micro management, demanding more control over situations beyond their ability to control.</span></span></p><p></p><p></p><p><span style="color: #2e2e2e"><span style="font-family: 'Verdana'"></span></span></p><p><span style="color: #2e2e2e"><span style="font-family: 'Verdana'">and here, my friends is the real problem that all other issues spring from.</span></span></p><p><span style="color: #2e2e2e"><span style="font-family: 'Verdana'">why is it that we feel we need to go to other companies, or to hire people off the street to get good people? we hire total strangers into our upper management levels that have never been at ground zero, and don’t have a clue about what we really do and have to offer. they do know how to make money, and try to control things. and the only part of service they can know is what they can measure, everything else is bogus in their eyes.</span></span></p><p></p><p><span style="color: #2e2e2e"><span style="font-family: 'Verdana'">as random mentioned, the art of management is to surround yourself with those that you pick to move the company in the direction you want. you custom fit people for the jobs you need done, and allow for the cross training of those that want to broaden their base of experience.</span></span></p><p></p><p><span style="color: #2e2e2e"><span style="font-family: 'Verdana'">this allows for the home grown heros to shine and rise to the top like cream on milk. ( for you city folk, milk from a cow is about 15-30% cream that when left undisturbed, rises to the top.) but what we have now is a stagnant pool of talent that is not interested in becoming the best, but only to hang on to what they have. the art of raising management has been lost here at ups</span></span></p><p></p><p><span style="color: #2e2e2e"><span style="font-family: 'Verdana'">i understand that we do have to get in new blood from the outside, and some of the best talent is elsewhere (just like outside companies have grabbed some of our cream), but the overall view of what i see is that our cream, instead of rising has stagnated and become sour. no real reason to excel, only to cover your ass and make the numbers. nothing more, nothing less.</span></span></p><p></p><p><span style="color: #2e2e2e"><span style="font-family: 'Verdana'">and its these talented people that have changed the ups culture to suit themselves and what they want ups to be in the future. not that change is bad, but when you change culture to “fit in”, maybe its time to step back and ask why.</span></span></p><p></p><p><span style="color: #2e2e2e"><span style="font-family: 'Verdana'">jmho with my 33 years at brown, and what i have seen since.</span></span></p><p></p><p><span style="color: #2e2e2e"><span style="font-family: 'Verdana'">d</span></span></p></blockquote><p></p>
[QUOTE="dannyboy, post: 656559, member: 484"] [COLOR=#2e2e2e][FONT=Verdana] pman, thankyou for your input, it as always, is valued.[/FONT][/COLOR] [COLOR=#2e2e2e][FONT=Verdana]problem begins when what you see in the final report is groomed for your viewing pleasure. and it happens. not just missorts on the preload, but whole areas being missed by our driver. and when the driver asked what to do with the missed packages, there are numerous ways they are handled. [/FONT][/COLOR] [COLOR=#2e2e2e][FONT=Verdana]i remember not that long ago, a whole section of businesses were missed three days running because the driver could not get there before they closed. and the packages were never shown as missed service.[/FONT][/COLOR] [COLOR=#2e2e2e][FONT=Verdana]most drivers here can tell you frankly that they are told on a regular basis to show packages as one code when they are actually another code if the truth were told. but yet you say it does not matter the code? then why the big deal about using the codes they specify instead of the real code for the failure?[/FONT][/COLOR] [COLOR=#2e2e2e][FONT=Verdana][/FONT][/COLOR][COLOR=#2e2e2e][FONT=Verdana] i think what you are meaning to say is that a lot less management will result in more micro management, demanding more control over situations beyond their ability to control.[/FONT][/COLOR] [COLOR=#2e2e2e][FONT=Verdana] and here, my friends is the real problem that all other issues spring from. why is it that we feel we need to go to other companies, or to hire people off the street to get good people? we hire total strangers into our upper management levels that have never been at ground zero, and don’t have a clue about what we really do and have to offer. they do know how to make money, and try to control things. and the only part of service they can know is what they can measure, everything else is bogus in their eyes.[/FONT][/COLOR] [COLOR=#2e2e2e][FONT=Verdana]as random mentioned, the art of management is to surround yourself with those that you pick to move the company in the direction you want. you custom fit people for the jobs you need done, and allow for the cross training of those that want to broaden their base of experience.[/FONT][/COLOR] [COLOR=#2e2e2e][FONT=Verdana]this allows for the home grown heros to shine and rise to the top like cream on milk. ( for you city folk, milk from a cow is about 15-30% cream that when left undisturbed, rises to the top.) but what we have now is a stagnant pool of talent that is not interested in becoming the best, but only to hang on to what they have. the art of raising management has been lost here at ups[/FONT][/COLOR] [COLOR=#2e2e2e][FONT=Verdana]i understand that we do have to get in new blood from the outside, and some of the best talent is elsewhere (just like outside companies have grabbed some of our cream), but the overall view of what i see is that our cream, instead of rising has stagnated and become sour. no real reason to excel, only to cover your ass and make the numbers. nothing more, nothing less.[/FONT][/COLOR] [COLOR=#2e2e2e][FONT=Verdana]and its these talented people that have changed the ups culture to suit themselves and what they want ups to be in the future. not that change is bad, but when you change culture to “fit in”, maybe its time to step back and ask why.[/FONT][/COLOR] [COLOR=#2e2e2e][FONT=Verdana]jmho with my 33 years at brown, and what i have seen since.[/FONT][/COLOR] [COLOR=#2e2e2e][FONT=Verdana]d[/FONT][/COLOR] [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
what to expect in 2010???
Top