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What's The Right Way To Complain?
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<blockquote data-quote="browned_out" data-source="post: 254114" data-attributes="member: 6293"><p><img src="/community/styles/default/xenforo/smilies/group1/confused1.gif" class="smilie" loading="lazy" alt=":confused:" title="Confused :confused:" data-shortname=":confused:" />1 I gather from your post you live in an apartment bldg or some kind of multi unit complex? If so, do you have a mgr who could accept your pkgs? You must understand that in these multi unit enviroments we do not have alot of time to spend knocking and waiting (hoping) that someone will be home. Most people are at work and we spend alot of time walking around and filling out info notices. All drivers are trained to knock or ring doorbell when delivering, if your driver is not doing this then it is wrong, and you have a right to complain. I am a driver and I can tell you that we do not want to come back for a re-delivery if we can deliver the package the first time. If the guy is taking the time to write an info notice and stick it to your door, isn't that weird he wouldn't knock/ring doorbell. You need to talk to the driver again and try to come up with a plan, when I need signatures from repeat customers I give them a pad of info notices and have them sign the back and leave one pinned to the door when they are expecting a delivery. If this dose not work you could have your pkgs sent to your place of work/business.</p></blockquote><p></p>
[QUOTE="browned_out, post: 254114, member: 6293"] :confused1 I gather from your post you live in an apartment bldg or some kind of multi unit complex? If so, do you have a mgr who could accept your pkgs? You must understand that in these multi unit enviroments we do not have alot of time to spend knocking and waiting (hoping) that someone will be home. Most people are at work and we spend alot of time walking around and filling out info notices. All drivers are trained to knock or ring doorbell when delivering, if your driver is not doing this then it is wrong, and you have a right to complain. I am a driver and I can tell you that we do not want to come back for a re-delivery if we can deliver the package the first time. If the guy is taking the time to write an info notice and stick it to your door, isn't that weird he wouldn't knock/ring doorbell. You need to talk to the driver again and try to come up with a plan, when I need signatures from repeat customers I give them a pad of info notices and have them sign the back and leave one pinned to the door when they are expecting a delivery. If this dose not work you could have your pkgs sent to your place of work/business. [/QUOTE]
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What's The Right Way To Complain?
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