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What's The Right Way To Complain?
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<blockquote data-quote="Jimbo" data-source="post: 254224" data-attributes="member: 12133"><p><span style="color: black">Those were some of the very first things I tried.</span></p><p><span style="color: black">I specifically asked the driver if I could give him a blanket release or indemnity letter and he could just drop everything on my porch; signatures be damned.</span></p><p><span style="color: black">He said no, that was "against UPS policy" and that his software could not even allow him to register a package as "delivered" unless he had a signature on that electronic pad.</span></p><p><span style="color: black">After that I did call the Chula Vista facility and asked them if they could just remind the driver to knock or ring my doorbell in the future and I specifically added that I wasn't looking for a note to be put into the driver's file or for him to get into any trouble.</span></p><p><span style="color: black">They said OK, and that they would just remind the driver.</span></p><p><span style="font-family: 'Calibri'"><span style="font-size: 12px">That is when things went from bad to worse.</span></span></p><p><span style="font-family: 'Calibri'"><span style="font-size: 12px">So yeah, the driver was told by me and the Chula Vista facility where he works. That didn’t get me far.</span></span></p><p> </p><p><span style="font-family: 'Calibri'"><span style="font-size: 12px"><strong>Update:</strong> This is my next expected delivery: <strong>1Z 3AX 971 03 5152 594 2</strong></span></span></p><p><span style="font-family: 'Calibri'"><span style="font-size: 12px"><span style="font-family: 'Calibri'"><span style="font-size: 12px">Can anyone tell me if this one will be signature required?</span></span></span></span></p><p><span style="font-family: 'Calibri'"><span style="font-size: 12px"></span></span></p></blockquote><p></p>
[QUOTE="Jimbo, post: 254224, member: 12133"] [COLOR=black]Those were some of the very first things I tried.[/COLOR] [COLOR=black]I specifically asked the driver if I could give him a blanket release or indemnity letter and he could just drop everything on my porch; signatures be damned.[/COLOR] [COLOR=black]He said no, that was "against UPS policy" and that his software could not even allow him to register a package as "delivered" unless he had a signature on that electronic pad.[/COLOR] [COLOR=black]After that I did call the Chula Vista facility and asked them if they could just remind the driver to knock or ring my doorbell in the future and I specifically added that I wasn't looking for a note to be put into the driver's file or for him to get into any trouble.[/COLOR] [COLOR=black]They said OK, and that they would just remind the driver.[/COLOR] [FONT=Calibri][SIZE=3]That is when things went from bad to worse.[/SIZE][/FONT] [FONT=Calibri][SIZE=3]So yeah, the driver was told by me and the Chula Vista facility where he works. That didn’t get me far.[/SIZE][/FONT] [FONT=Calibri][/FONT] [FONT=Calibri][SIZE=3][B]Update:[/B] This is my next expected delivery: [B]1Z 3AX 971 03 5152 594 2[/B] [FONT=Calibri][SIZE=3]Can anyone tell me if this one will be signature required?[/SIZE][/FONT] [/SIZE][/FONT] [/QUOTE]
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