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What's the worst delivery you've made?
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<blockquote data-quote="quad decade guy" data-source="post: 4658892" data-attributes="member: 77939"><p>That's what people remember. Could actually cost us business. Example: 1 day after the 1997 strike, I lost customers for life-good customers.</p><p></p><p>Just a few days ago, I was remotely filling up my CNG tractor...because the genius that designed it, didn't give it enough range to do my run(diesels made it easily). This milk hauler was filling his tractor at a 3 pump facility. I got out and started filling mine....he runs over and starts yelling(yes yelling) at me that mine kicked his off. I said ok? I didn't know. How could I? 3 pumps, only 1 works at a time? The point is people remember and are punitive. Some people you cannot please. </p><p></p><p>They remember when you are a d!ck. I always tried to help(a customer) when I could. It was cheap insurance that they would give you a pass when you screwed up(plenty for me).</p></blockquote><p></p>
[QUOTE="quad decade guy, post: 4658892, member: 77939"] That's what people remember. Could actually cost us business. Example: 1 day after the 1997 strike, I lost customers for life-good customers. Just a few days ago, I was remotely filling up my CNG tractor...because the genius that designed it, didn't give it enough range to do my run(diesels made it easily). This milk hauler was filling his tractor at a 3 pump facility. I got out and started filling mine....he runs over and starts yelling(yes yelling) at me that mine kicked his off. I said ok? I didn't know. How could I? 3 pumps, only 1 works at a time? The point is people remember and are punitive. Some people you cannot please. They remember when you are a d!ck. I always tried to help(a customer) when I could. It was cheap insurance that they would give you a pass when you screwed up(plenty for me). [/QUOTE]
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What's the worst delivery you've made?
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