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When Did the Decline Start?
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<blockquote data-quote="Seymour Packages" data-source="post: 4751368" data-attributes="member: 79252"><p>Center manager at the PCM was going on this morning about how we need to "get back to service." Turns out when your ORS are still wet behind the ears and fearing for their jobs, they pressure newbies into running and service starts to suck. Imagine that. Every time a customer appraoches me with a complaint, I strongly encourage them to call and voice their concerns to UPS.</p></blockquote><p></p>
[QUOTE="Seymour Packages, post: 4751368, member: 79252"] Center manager at the PCM was going on this morning about how we need to "get back to service." Turns out when your ORS are still wet behind the ears and fearing for their jobs, they pressure newbies into running and service starts to suck. Imagine that. Every time a customer appraoches me with a complaint, I strongly encourage them to call and voice their concerns to UPS. [/QUOTE]
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When Did the Decline Start?
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