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When do you stop complete?
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<blockquote data-quote="dannyboy" data-source="post: 676888" data-attributes="member: 484"><p>stug</p><p> </p><p>the methods i speak of are a written set of instructions that are used nation wide (and world wide as far as i have knowledge). they do not have any room for the variances you speak of "from franchise to franchise, supe to supe, mgr to mgr and so on. I bet you could ask 20 different people and get that many answers" the confusion is that some people put their own spin on what they think, instead of what is written.</p><p> </p><p>in the case of your actual question, at businesses, you stop complete as soon as the customers signature is corrected. in the event that the customer signs the diad before you scan the packages, you hit stop complete when you finish scanning. this applied when drivers still had to scan the packages. since you no longer have to scan them, stop complete after signature clarification.</p><p> </p><p>at residential stops, it is as soon as you have disposed of the package in what ever proper manner needed, and you are walking back to the package car.</p><p> </p><p>remember, no matter what a sup tells you, if you do not do the job by the books, it can be used against you at a later date should ups want to develop a case against you.</p><p> </p><p>we have had several terminations at our center for discrepancies in the stop complete department. it seems several drivers were saving stops for later......</p><p> </p><p>stupid, so stupid.</p><p> </p><p>d</p></blockquote><p></p>
[QUOTE="dannyboy, post: 676888, member: 484"] stug the methods i speak of are a written set of instructions that are used nation wide (and world wide as far as i have knowledge). they do not have any room for the variances you speak of "from franchise to franchise, supe to supe, mgr to mgr and so on. I bet you could ask 20 different people and get that many answers" the confusion is that some people put their own spin on what they think, instead of what is written. in the case of your actual question, at businesses, you stop complete as soon as the customers signature is corrected. in the event that the customer signs the diad before you scan the packages, you hit stop complete when you finish scanning. this applied when drivers still had to scan the packages. since you no longer have to scan them, stop complete after signature clarification. at residential stops, it is as soon as you have disposed of the package in what ever proper manner needed, and you are walking back to the package car. remember, no matter what a sup tells you, if you do not do the job by the books, it can be used against you at a later date should ups want to develop a case against you. we have had several terminations at our center for discrepancies in the stop complete department. it seems several drivers were saving stops for later...... stupid, so stupid. d [/QUOTE]
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When do you stop complete?
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