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When you live on top of a mountain.
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<blockquote data-quote="FilingBluesFL" data-source="post: 1156056" data-attributes="member: 48124"><p>#1. IF the company (UPS) wants me to be in telephone contact with the customers, then they (the company) wil provide me with a cellular communication device to make contact with customers. The company (UPS) does NOT pay my phone bill, therefor my personal cellular communication device is not to be used for business purposes.</p><p></p><p>If you go out of your way to text someone on your personal cell phone, then that's on you. You might as well have called. </p><p></p><p>With that being said, on one of the rural routes I do, there is one house I remember that's way out of the way, and you cannot drive up their 3/4 mile driveway. There is a note in the board, that specifically states that you are to leave the package in a DR bag at the front gate. I had a Sig. Required one day, and left a DR notice where I usually leave the DR bags tied up.</p><p></p><p>Customer called and complained and yelled that there was no attempt made, etc. etc. After being text'ed about it on the DIAD, I texted back the situation, and that house is unreachable.</p><p></p><p>Customer met me on area, done.</p><p></p><p>Let the OMS handle it. That's part of their job.</p></blockquote><p></p>
[QUOTE="FilingBluesFL, post: 1156056, member: 48124"] #1. IF the company (UPS) wants me to be in telephone contact with the customers, then they (the company) wil provide me with a cellular communication device to make contact with customers. The company (UPS) does NOT pay my phone bill, therefor my personal cellular communication device is not to be used for business purposes. If you go out of your way to text someone on your personal cell phone, then that's on you. You might as well have called. With that being said, on one of the rural routes I do, there is one house I remember that's way out of the way, and you cannot drive up their 3/4 mile driveway. There is a note in the board, that specifically states that you are to leave the package in a DR bag at the front gate. I had a Sig. Required one day, and left a DR notice where I usually leave the DR bags tied up. Customer called and complained and yelled that there was no attempt made, etc. etc. After being text'ed about it on the DIAD, I texted back the situation, and that house is unreachable. Customer met me on area, done. Let the OMS handle it. That's part of their job. [/QUOTE]
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