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Brown Cafe UPS Forum
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When you live on top of a mountain.
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<blockquote data-quote="soberups" data-source="post: 1156183" data-attributes="member: 14668"><p>1. If the gate is locked, are you seriously going to climb over it with the customers package in hand?</p><p></p><p>2. Are you seriously going to hike off a <em>one mile </em>driveway? In the dark? During peak? In the snow? Dragging a hand cart with an irreg on it behind you?</p><p></p><p>3. If it is a signature required package, are you seriously going to jeapordize your job by signing for it yourself?</p><p></p><p>4. Are you seriously suggesting that a customer with a one mile long driveway that is either impassable or gated and locked off has the right to expect us to <em>walk</em> all the way up to their house?</p><p></p><p></p><p>I am more than willing to "go the extra mile" in order to provide good service, but not when it involves <em>hiking</em> that mile in the dark.</p></blockquote><p></p>
[QUOTE="soberups, post: 1156183, member: 14668"] 1. If the gate is locked, are you seriously going to climb over it with the customers package in hand? 2. Are you seriously going to hike off a [I]one mile [/I]driveway? In the dark? During peak? In the snow? Dragging a hand cart with an irreg on it behind you? 3. If it is a signature required package, are you seriously going to jeapordize your job by signing for it yourself? 4. Are you seriously suggesting that a customer with a one mile long driveway that is either impassable or gated and locked off has the right to expect us to [I]walk[/I] all the way up to their house? I am more than willing to "go the extra mile" in order to provide good service, but not when it involves [I]hiking[/I] that mile in the dark. [/QUOTE]
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When you live on top of a mountain.
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