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Which Big Shippers Will Express Fail This Peak?
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<blockquote data-quote="MrFedEx" data-source="post: 1230943" data-attributes="member: 12508"><p>We already know that <strong>individual </strong>customers are going to experience a FedEx FAIL this Peak, but what about the Big Gun shippers? Who will Memphis pick to overpromise, under-deliver, and disappoint this time around? I can just see the Call Centers for Apple, Amazon, and all the rest of them <strong>flooded </strong>with irate calls from their customers who didn't get the service they were promised? "Jimmy didn't get his gift by Christmas, and when I call 1-800-GoFedEx, I get an incompetent person who can't even tell me when it <em>might </em>be delivered".</p><p> </p><p>Individuals? They are toast. Those Xmas packages won't get delivered until 2014.</p></blockquote><p></p>
[QUOTE="MrFedEx, post: 1230943, member: 12508"] We already know that [B]individual [/B]customers are going to experience a FedEx FAIL this Peak, but what about the Big Gun shippers? Who will Memphis pick to overpromise, under-deliver, and disappoint this time around? I can just see the Call Centers for Apple, Amazon, and all the rest of them [B]flooded [/B]with irate calls from their customers who didn't get the service they were promised? "Jimmy didn't get his gift by Christmas, and when I call 1-800-GoFedEx, I get an incompetent person who can't even tell me when it [I]might [/I]be delivered". Individuals? They are toast. Those Xmas packages won't get delivered until 2014. [/QUOTE]
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