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Who's Stupid Idea Was "Stops Per Car"?
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<blockquote data-quote="pretzel_man" data-source="post: 773925" data-attributes="member: 927"><p>SPC is not a business goal, its a plan for the center. Atlanta is NOT monitoring your local SPC. The SPC car plan came from the local operation (along with IE). Its monitored by the local division manager.</p><p> </p><p>This has nothing to do with fear. It has to do with the dispatch. </p><p> </p><p>The stops call for x number of drivers. This is based on the SPC plan. It doesn't matter what the SPC number is... Stops divided by SPC equals the number of drivers needed for planning purposes.</p><p> </p><p>From there, the center creates a dispatch. The dispatch execution is measured against many metrics. (% on trace, Miles index, SPORH, SPC, missorts, EDD accuracy, etc.)</p><p> </p><p>SPC is only one metric. Very often, when there is a problem in metrics, SPC has a problem too.</p><p> </p><p>Like it or not, this is how planning works. I have dispatched many centers. The process is the same and necessary. When SPC cannot be hit (all else being equal) the dispatch is the culprit. (Often, the loop layout is the culprit if the dispatch cannot be fixed).</p><p> </p><p>The controlled dispatch manual (360 manual) outlines the process. </p><p> </p><p>You accuse me of blaming poor dispatching instead of adjusting the SPC. I have gone to many centers and reworked the dispatch. We fixed the dispatch and reduced paid day while also hitting SPC. I will not apologize for reducing miles and expecting to replace those miles with stops.</p><p> </p><p>Now, for your center setting a SPC that equals a 10 hour dispatch is inappropriate. I agree with that. But, how do you know that the issue is the SPC target and not how the dispatch is assigned? You are closer to it than me. If you say that SPC is too high in your center, okay. I would have to analyze it to see. </p><p> </p><p>From my experience, the planning target is rarely the problem.</p><p> </p><p>P-Man</p><p> </p><p>P-Man</p></blockquote><p></p>
[QUOTE="pretzel_man, post: 773925, member: 927"] SPC is not a business goal, its a plan for the center. Atlanta is NOT monitoring your local SPC. The SPC car plan came from the local operation (along with IE). Its monitored by the local division manager. This has nothing to do with fear. It has to do with the dispatch. The stops call for x number of drivers. This is based on the SPC plan. It doesn't matter what the SPC number is... Stops divided by SPC equals the number of drivers needed for planning purposes. From there, the center creates a dispatch. The dispatch execution is measured against many metrics. (% on trace, Miles index, SPORH, SPC, missorts, EDD accuracy, etc.) SPC is only one metric. Very often, when there is a problem in metrics, SPC has a problem too. Like it or not, this is how planning works. I have dispatched many centers. The process is the same and necessary. When SPC cannot be hit (all else being equal) the dispatch is the culprit. (Often, the loop layout is the culprit if the dispatch cannot be fixed). The controlled dispatch manual (360 manual) outlines the process. You accuse me of blaming poor dispatching instead of adjusting the SPC. I have gone to many centers and reworked the dispatch. We fixed the dispatch and reduced paid day while also hitting SPC. I will not apologize for reducing miles and expecting to replace those miles with stops. Now, for your center setting a SPC that equals a 10 hour dispatch is inappropriate. I agree with that. But, how do you know that the issue is the SPC target and not how the dispatch is assigned? You are closer to it than me. If you say that SPC is too high in your center, okay. I would have to analyze it to see. From my experience, the planning target is rarely the problem. P-Man P-Man [/QUOTE]
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