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Message: <blockquote data-quote="pretzel_man" data-source="post: 777490" data-attributes="member: 927">So, we have gone full circle....  As I explained before.... SPC is a planning element for a center, not an individual driver.  It has been around as a planning element since before you or I started with UPS.  It is locally created, and locally controlled.  There is no corporate creation of an SPC target. Should the center know they can hit the SPC target before they create it?  Yes, of course. What I said and still stick to is that SPC as a metric is not the problem.  The SPC number for an individual center may not be the problem, the issue is more likely the dispatch.</blockquote>