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Why didn't you dr the basic package?
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<blockquote data-quote="dilligaf" data-source="post: 721024" data-attributes="member: 11476"><p><span style="font-family: 'Comic Sans MS'"><span style="font-size: 12px"><span style="color: purple">I disagree with you. This isn't a matter of pissing off the customers, either shipper or cnee. It is a matter of customer service and the cnee is as much our customer as the shipper is. To say otherwise is semantics. In fact, I think the cnee has more of an impact on our business than the shipper does. I know the company says our business starts with the shipper but it ends with the cnee and if you piss off enough cnee's it gets around. Word of mouth is a powerful tool. I think this does far more harm than re-sending an SR. </span></span></span></p><p> </p><p><span style="font-family: 'Comic Sans MS'"><span style="font-size: 12px"><span style="color: #800080">If Daves mgt team is ok with how he sheets his pkgs then that is their choice. It's not fair for you or anyone else to bad mouth that. I have brought back SR on a rare occasion and will continue to do so when I feel it is necessary. These instances are very rare and I have to answer for it. It is not something that is encouraged. </span></span></span></p></blockquote><p></p>
[QUOTE="dilligaf, post: 721024, member: 11476"] [FONT=Comic Sans MS][SIZE=3][COLOR=purple]I disagree with you. This isn't a matter of pissing off the customers, either shipper or cnee. It is a matter of customer service and the cnee is as much our customer as the shipper is. To say otherwise is semantics. In fact, I think the cnee has more of an impact on our business than the shipper does. I know the company says our business starts with the shipper but it ends with the cnee and if you piss off enough cnee's it gets around. Word of mouth is a powerful tool. I think this does far more harm than re-sending an SR. [/COLOR][/SIZE][/FONT] [FONT=Comic Sans MS][SIZE=3][COLOR=#800080]If Daves mgt team is ok with how he sheets his pkgs then that is their choice. It's not fair for you or anyone else to bad mouth that. I have brought back SR on a rare occasion and will continue to do so when I feel it is necessary. These instances are very rare and I have to answer for it. It is not something that is encouraged. [/COLOR][/SIZE][/FONT] [/QUOTE]
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Why didn't you dr the basic package?
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