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Why so slow?
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<blockquote data-quote="dilligaf" data-source="post: 345818" data-attributes="member: 11476"><p>I have a casino on my rte. Last Fri I del 2/3 pkgs they had ordered from Phoenix. Yesterday and today they asked if I had the 3rd pkg of the order. "No I don't, lets call and see what's up with it." So I call the ctr give them the tracking number an 'lo and behold' the pkg is sitting in a cache in IL. Imagine that. When I called it just so happened that I got the sup on the phone. Question to sup "Can we get this expedited back here? Cnee needs pkg to complete order and send it to the proper dep't." Get back to ctr tonite and ask about pkg that is IL. OMS "oh yea, I have all the info right here, waiting for some one to call me back." Wanna bet that me cnee doesn't get their pkg until sometime next week. And UPS wonders why they are losing business. <img src="/community/styles/default/xenforo/smilies/FeltTip/speechless2.png" class="smilie" loading="lazy" alt=":speechless2:" title="Speechless2 :speechless2:" data-shortname=":speechless2:" /> And yet blame the drivers because we aren't doing enough to bring in more business.</p></blockquote><p></p>
[QUOTE="dilligaf, post: 345818, member: 11476"] I have a casino on my rte. Last Fri I del 2/3 pkgs they had ordered from Phoenix. Yesterday and today they asked if I had the 3rd pkg of the order. "No I don't, lets call and see what's up with it." So I call the ctr give them the tracking number an 'lo and behold' the pkg is sitting in a cache in IL. Imagine that. When I called it just so happened that I got the sup on the phone. Question to sup "Can we get this expedited back here? Cnee needs pkg to complete order and send it to the proper dep't." Get back to ctr tonite and ask about pkg that is IL. OMS "oh yea, I have all the info right here, waiting for some one to call me back." Wanna bet that me cnee doesn't get their pkg until sometime next week. And UPS wonders why they are losing business. :speechless2: And yet blame the drivers because we aren't doing enough to bring in more business. [/QUOTE]
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