I had read somewhere on this site that the Diad 4 had a key for brokerage fees and most of you thought it useless. Well up here in Canada we get a lot of these and was curious to where this key was on the diad ? There has to be some time allowance over your regular COD as Brokerage fees are usually unexpected. The customer always says I've already paid for shipping and you have to tell them no these are border charges (Damn Government!) Oh who do I make the check payable to? Sheepishly you say UPS. The worst is paying by credit card I had to seperate orders for a customer both with brokerage owing she paid via credit card so now on both forms you have to write down cc # expiry date todays date twice on each form (first date mm/dd/yr the 2nd time dd/mm/yr) then have them sign then print then sign again on both forms. Wow I just ranted! If there is such I key I would like to know where it is oe how to access it as I get on average 10 a day