upsdude said:
Last Thursday a dog bit a driver in my center. The wound required 15 stitches. He was bitten in the morning, finished the day, and then went to the hospital. Delivery sup left him at the hospital at 1:30 AM. The driver’s wife got out of bed, woke up the kids and picked him up. Driver came in on Friday and worked the entire day. Monday morning the driver was advised he would get a warning letter for getting a dog bite. We were all informed at this morning’s PCM, a warning letter will be issued for any injury. Why? Because it’s impossible to get hurt if you follow the methods. Driver knocked on the door, customer answered, dog ran out and bit the driver.
Keep it up UPS, ’08 is just around the corner.
Sounds pretty screwed up all around. Most of this I can't defend. Dudes you seem pretty level headed. Is there any chance the driver did something stupid with the dog that put him in harms way?
Next question 15 stitch dog bite. Why did the driver wait all day before getting it looked at and treated. Seems like he should have been going right away. Especially with the threat of infection?
The delivery sup should be shot for his indifference.
The warning letter has lost its true meaning. I would guess your center has a terrible safety picture your manager is getting his but beat about the centers injuries and now he is giving the " I gave the injured a warning letter" response.
In a perfect world which some UPS centers believe it or not are actually tring to work towards; this incident would have been handled differently:
1) a member of the safety committee probably management comes out and investigates the injury. Who what where etc.
2) Driver recieves immediate medical care. You should not wait with a dog bite....ever!!!! Not only that but concern is shown for the injured employee first.
3) Injury fully investigated and possible solutions or changes in procedures derived as a result. communicated by the safety committee to all.
4) Driver only recieves warning letter if he/she did something grossly stupid like try to deliver the package on the back porch when the fenced in back yard clearly has beware of the dog signs posted.
5) Feel free to add a 5 if you have one.
Like I said many of us are trying to work towards a more perfect response to these events but admittidly some of us still chase a number or some of us still look at all injuries with suspicion based on a few bad apples that have worked the system. I hope your center manager actually has a good reason for giving that driver a warning letter.