I complained to my manager about packages being mislabeled regarding their weight, because it is a safety concern. We often get very large, heavy, packages that are labeled "100lbs" but are clearly closer to 200lbs. Or some will be "149lbs" but they definitely seem heavier than 150 (which isn't supposed to be in the system, and we're not supposed to handle).
I asked why FedEx didn't relabel the packages with the accurate weight once it went through our system, so that handlers and couriers could make safe choices in lifting them. He said that FedEx doesn't get the actual weight of every package... just the "DIM" weight, which could actually be off.
So he said that if we suspect a package is over 150, we should leave it in the can so it can be weighed on the floor. Of course, our flow-co never actually weighs them because he's got his manager breathing down his neck about time management during sort. But this made me realize that it seems like FedEx is being pretty negligible in not getting (and or correcting) the actual weight of packages in the system.
I suspect that they don't want to know if a package is actually over 150, because that would mean they have to turn it down and lose business. They'd probably rather have a 200lb package go through at a 150lb rate, than have to forfeit taking the package altogether..
Thoughts?
I asked why FedEx didn't relabel the packages with the accurate weight once it went through our system, so that handlers and couriers could make safe choices in lifting them. He said that FedEx doesn't get the actual weight of every package... just the "DIM" weight, which could actually be off.
So he said that if we suspect a package is over 150, we should leave it in the can so it can be weighed on the floor. Of course, our flow-co never actually weighs them because he's got his manager breathing down his neck about time management during sort. But this made me realize that it seems like FedEx is being pretty negligible in not getting (and or correcting) the actual weight of packages in the system.
I suspect that they don't want to know if a package is actually over 150, because that would mean they have to turn it down and lose business. They'd probably rather have a 200lb package go through at a 150lb rate, than have to forfeit taking the package altogether..
Thoughts?