Naaaa, probably just looks bad because it's Monday freight only. Report back tomorrow after you're crushed with all the Tue/Wed you had to leave behind today.
I know they want to give the customer the "service they paid for" but it seems pretty foolish to work 7 hours on Monday then come in and do 9-10 on Tuesday to catch up.
I know they want to give the customer the "service they paid for" but it seems pretty foolish to work 7 hours on Monday then come in and do 9-10 on Tuesday to catch up.
There was a time when UPS would do this. Suppose you sent a 2nd Day Air package from Boston to Worcester. The pkg would actually sit in Philadelphia for a day before being delivered. Now it is sorted with the rest of the packages and will be delivered the next day. The customer is paying for 2 day service while receiving next day service. (Truth be told the pkg would get there in one day by ground so we are still making money.)
So, in the example you gave of a pkg. going from Boston to Worcester via PA in a 2nd day air commit, UPS did fly it to PA, using jet fuel when it could have trucked it from BOS to Wor, overnight, for much less cost.
So, in the example you gave of a pkg. going from Boston to Worcester via PA in a 2nd day air commit, UPS did fly it to PA, using jet fuel when it could have trucked it from BOS to Wor, overnight, for much less cost.
In the past they would have flown it to PA and it would have sat for a day before being flown back---now they sort it locally and truck it to WORMA and it is delivered the next day.
So, in the example you gave of a pkg. going from Boston to Worcester via PA in a 2nd day air commit, UPS did fly it to PA, using jet fuel when it could have trucked it from BOS to Wor, overnight, for much less cost.
Just because it's 2nd Day Air, doesn't mean it went by plane. Its only 6 hours from Boston to Philly. down the turnpike. The customer wouldn't know the difference.