Yes you, Mr. Smith. You've made a sheetload of promises, most of them as hollow as your head. The stock got pumped-up on your hype, and now people are starting to figure your lies out. That means not only Wall Street, but your formerly faithful employees. It's hard to put a dollar value on it, but having a workforce that no longer cares makes a big difference in the bottom line. Your plan to gut Express and replace us with low-IQ "bots" looks good on a spreadsheet, but only pencils-out if you get an acceptable amount of productivity from our replacements. Maybe that will happen, maybe not. But for now, you've got a bunch of people who'd love to see your head on the end of a stick. Consequences....get ready for yours.