How does FedEx stay in business?

Discussion in 'FedEx Discussions' started by Dterror, Feb 3, 2016.

  1. Dterror

    Dterror New Member

    Seriously, how do they? They have the shoddiest delivery practices I've ever seen. I have never had good experiences receiving goods shipped via FedEx.

    When I lived in an apartment building in a not so good part of town, a company that was shipping warranty replacement parts to me did so via FedEx. The package was simply dropped off in the middle of the apartment hallway for anyone to walk away with....and it did walk away. The company tried via FedEx twice more, and twice more the package walked away. They finally shipped it UPS and I received it.

    Just today, I get home from the store and find 2 CARDBOARD boxes sitting outside IN THE RAIN. No protective covering, no notice that they tried to deliver and could not. No, the boxes were simply dumped in front of the house in the rain.

    Experiences like this have taught me to never trust a shoddy company like FedEx for anything. They could offer totally free shipping no matter what and I'd still refuse to use them at this point.
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  2. STFXG

    STFXG Well-Known Member

    Waa! No one cares. Go complain on the Facebook page.
  3. Operational needs

    Operational needs Well-Known Member

  4. Probably because you didn't give him a Christmas tip.
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  5. MyTripisCut

    MyTripisCut Well-Known Member

  6. oldngray

    oldngray nowhere special

  7. bacha29

    bacha29 Well-Known Member

    Me. Dterror: Please understand this indisputable economic reality. There's cheap and there's economical. Right now we're just cheap.
  8. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    Should the level of service provided be directly related to an hourly wage?
  9. Operational needs

    Operational needs Well-Known Member

    How much do y'all want to bet that this was free shipping. You get what ya pay for.
  10. bacha29

    bacha29 Well-Known Member

    If you offer less value then you must be willing to accept less value. In other words you get what you pay for.
  11. Turdferguson

    Turdferguson Just a turd

  12. Exactly. Don't go to McDonald's and expect a steak.
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  13. Operational needs

    Operational needs Well-Known Member

    I'm curious... If you know you live in a shady place and FedEx left it in front of your door the first time, WHY would you have it sent TWO more times without having either package held at a FedEx location where it was safe and you could pick it up??? Who is the fool here?
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  14. OrioN

    OrioN Active Member

    Kinda, but if this is ground or HD, wherever the driver gets paid by the stop instead of salary, he or she may risk a complaint because they dont want to have send agains.

    Sometimes, gasp, they even forged a customer's signature to get rid of the parcel at the first attempt!

    Eventhough i don't do that i understand why someone from this opco will take that risk... contractor still pays for these disputes or claims?
  15. Turdferguson

    Turdferguson Just a turd

    What was in the package? Was it weed ? Did you neighbor steal your box of weed and that's what you are upset about?
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    Last edited: Feb 3, 2016
  16. OrioN

    OrioN Active Member

    Ops, dterror didnt have that option to send it with a different carrier... looks like the shipper was to blame after dterror had complained upon the seller's deaf ears

    Finally had a UPSer with common sense to either bring it to the leasing office or MC... dunno
  17. MyTripisCut

    MyTripisCut Well-Known Member

    You suck
  18. Operational needs

    Operational needs Well-Known Member


  19. Ground Schmuck

    Ground Schmuck New Member

    Let me offer my sincerest apologies to you. Let me get you a full refund. Oh I'm sorry, all I have a middle finger in my pocket.
  20. Operational needs

    Operational needs Well-Known Member

    Except the recipient/OP could easily have called FedEx and had the package held for pick up at FedEx.