MassWineGuy
Well-Known Member
Ok. So my new schedule is noon to six, except I have two boxes that aren’t ready until six. Anyway, I had a decent day until the last stop. I couldn’t find the address after going back and forth three times.
Back at the building the CSA asked if I’d called dispatch to check. I hadn’t, nor did I know that was standard procedure. Then she pulled up a photo of the customer’s mailbox with the number. A nice, clear sunny photo. When I was there it was getting dark and it was pouring. I truly did not see a dark number on a dark mailbox in dark, rainy conditions. The customer called and wasn’t happy.
Back at the building the CSA asked if I’d called dispatch to check. I hadn’t, nor did I know that was standard procedure. Then she pulled up a photo of the customer’s mailbox with the number. A nice, clear sunny photo. When I was there it was getting dark and it was pouring. I truly did not see a dark number on a dark mailbox in dark, rainy conditions. The customer called and wasn’t happy.