Inside UPS "Connections" Story???

Discussion in 'UPS Discussions' started by grgrcr88, Nov 19, 2013.

  1. grgrcr88

    grgrcr88 No It's not green grocer!

    I was just wondering how you expect me as a driver to continue to meet or exceed customer expectations and make those valuable connections when I am forced to follow an Orion system that is flawed in its design and allows no flexibility for a driver to take customer service into consideration when planning their day?

    HEFFERNAN Huge Member

    That's the Billion Dollar Question !!!

    Don't forget to get your sales leads !!! :thumbdown
  3. Monkey Butt

    Monkey Butt You can call me Chappy Staff Member

    UPS has great belief in the ability of it's driver workforce.
    They are counting on you to find a way.

    Rah, rah, rah, GO UPS!
  4. Jackburton

    Jackburton Gone Fish'n

    The machine knows!!!
  5. soberups

    soberups Pees in the brown Koolaid

    1. Clock on

    2. Download EDD

    3. Turn ORION off and select "RDO" (Regular Delivery Order) instead.

    Problem solved in 3 easy steps! ORION only causes the problems that you allow it to cause. You are still the driver and you still have the ability to make whatever decisions need to be made out there. Will your management team like it? No....but they dont have to. You are running a delivery route not a popularity contest, and if you wanted to manipulate irrelevant metrics for a living you would be an on car supervisor. Just get the work done as quickly and efficiently as possible. Focus on the stuff that matters and let your management team worry about the ORION compliance..that doesnt.
  6. Wally

    Wally Hailing from Parts Unknown.

    Are you allowed to turn it off? It would seem to me that you would end up on a report.
  7. soberups

    soberups Pees in the brown Koolaid

    Yes, you can turn it off. And yes, there is a report that shows the percentage at which you followed ORION. Our job is to deliver the packages, not to worry about what is printed on a report.
  8. Monkey Butt

    Monkey Butt You can call me Chappy Staff Member

    Sober is a independent multi-millionaire and he will pay your salary when you get fired for turning off Orion after management instructs you not to.
  9. Anonymous 10

    Anonymous 10 Guest

    Because that's logistics.
  10. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    To quote Sober, doing something to get you off of one report will most certainly put you on another.
  11. soberups

    soberups Pees in the brown Koolaid


    As a shop steward, I always stress to our members the importance of following managements instructions and working as directed.

    When it comes to ORION compliance, however, the company is in many cases giving us instructions that are conflicting and mutually exclusive of one another.

    If ORION works, then by all means follow it. If it doesnt work, then by all means turn it off and make service on the packages. If we are going to show up on a report no matter what choice we make then we might as well make the choice that benefits the customer
  12. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    "Do as I say but not as I do"?
  13. What'dyabringmetoday???

    What'dyabringmetoday??? Well-Known Member

    You can be anybody that you want to be on the internet.
  14. grgrcr88

    grgrcr88 No It's not green grocer!

    Cool, I wanna be Blake Shelton!! That Miranda is something!! :devil3:
  15. soberups

    soberups Pees in the brown Koolaid

    I havent racked up 27+ years of service with this company by refusing to follow instructions.

    When questioned about my lack of ORION compliance, I politely offered to follow it 100% and I showed them on a map exactly what that would entail. I was then told to turn it off and continue making decisions for myself, which I have done. This is the same course of action I would recommend to any other employee.
  16. Monkey Butt

    Monkey Butt You can call me Chappy Staff Member

    ‚ÄčThe second post is sound advice.
  17. 3 done 3 to go

    3 done 3 to go In control of my own destiny

    I will follow Orion. About a month later,after my numbers tumble. Management will tell me to do what I have done for 25 yrs. I will wait patiently with a big smile. I love to play by their rules. You can do nothing but make money
  18. Integrity

    Integrity Binge Poster

    10 2 go,

    I understand your statement but our making money doesn't justify everything.

  19. soberups

    soberups Pees in the brown Koolaid

    As an absolute last resort I will do the same thing, but that sort of destructive obedience runs counter to my nature. It has been programmed into my UPS DNA over the last 27 years to always do the right thing and be as efficient and productive as possible and I cant just disregard all that every time UPS comes up with some new number for us to chase.
  20. upschuck

    upschuck Well-Known Member

    It is all "built in" :whiteflag: