Deceptive Packaging
Member
Long time lurker, first time caller... and ready to poke my own eyes out over whateverthehell it is Amazon is up to this time.
Seeing a ton of return service packages with just a square DataMatrix barcode slapped on them starting last week. No address, no barcodes or zone code or weight, nothing but a code and pixelated 1Z. All Amazon returns, all same shipper # (123TT9), all headed to Lexington, KY.
Customers are saying they can't get the normal label out of Amazon; the ASO drop-off points are beside themselves because contractually they need to accept "any and all UPS drop-off programs" and can't get any information out of their handlers about what to do with these; meanwhile I'm wondering exactly how these packages are supposed to get where they're going without anything more than a blob of pretty dots on it.
But, the DIAD scans 'em, the 1Z is valid, no one knows what to do about them to say otherwise, so off they've gone...
Any insights?
Seeing a ton of return service packages with just a square DataMatrix barcode slapped on them starting last week. No address, no barcodes or zone code or weight, nothing but a code and pixelated 1Z. All Amazon returns, all same shipper # (123TT9), all headed to Lexington, KY.
Customers are saying they can't get the normal label out of Amazon; the ASO drop-off points are beside themselves because contractually they need to accept "any and all UPS drop-off programs" and can't get any information out of their handlers about what to do with these; meanwhile I'm wondering exactly how these packages are supposed to get where they're going without anything more than a blob of pretty dots on it.
But, the DIAD scans 'em, the 1Z is valid, no one knows what to do about them to say otherwise, so off they've gone...
Any insights?