Personal liability

Discussion in 'UPS Discussions' started by yes2matt, Feb 11, 2016.

  1. NXA

    NXA Active Member

    The short version: I misdelivered a couple packages and they're gone. I admitted the misdelivery to the consignee, and they're pretty mad.

    Yes, I know, never admit anything. Now on to my question: am I liable for the loss? It's "a couple hundred dollars." Tho the single DFU said 79.
     
  2. upschuck

    upschuck Avatar bet gone wrong

    No, don't think they can make you pay for anything under $100
     
  3. 35years

    35years Active Member

    And I believe they can't discipline you AND have you pay for them...either/or; not both.
     
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  4. MC4YOU2

    MC4YOU2 Yep, not wearing brown anymore

    If UPS pays a claim, they'll normally only pay the least amount possible, like; cost to replace at wholesale or actual price paid, not retail estimate. And 35years is correct, they can charge or disciplining you but not both. Usually under 100 your safe, but don't let them become habitual or they'll use this as evidence that you're not double checking the address. Everyone misdelivers at some point. Everyone.
     
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  5. HEFFERNAN

    HEFFERNAN Huge Member

    BOTTOM LINE

    You deliver for a living !!! Deliver to the right houses.
    It's one thing to DR a package and then it becomes missing, it's another to deliver it to the wrong house. SLOW DOWN
    I'd be more worried about progressive discipline if I were you (verbal,written,suspension,termination)
     
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  6. 3 done 3 to go

    3 done 3 to go In control of my own destiny

    Heff is correct. Good advice. In our building. We have up to 300 dollars before the driver is given the bill. About 10 yrs ago a newbie had a 5k diamond missing. He just quit. Ups still paid for it
     
  7. NonDeliverOtherMissed

    NonDeliverOtherMissed Active Member

    Well shouldn't that 5k ring been considered a high value and a signature required. I've never in my 15 years have heard of a driver footing the bill for a lost/stolen pkg. You never know if the customer is being honest, so UPS cannot/should not bill the driver.
     
  8. NonDeliverOtherMissed

    NonDeliverOtherMissed Active Member

    No ones perfect. As MC said everyone misdelivers at some point. EVERYONE!!
     
  9. 3 done 3 to go

    3 done 3 to go In control of my own destiny

    Yes. It had no paper work. It was missed. By all
     
  10. MC4YOU2

    MC4YOU2 Yep, not wearing brown anymore

    Also, as much as I hated it, the shipper is under no obligation to require a signature to prevent a driver release, though that would solve this issue in most cases. It would certainly be smart, but at $5k we had no such luxury in my center. At $10k, it would get HV status. Anything below that was just another package.
    UPS obviously knows the insured value of a pkg at 9999.00, but they've decided to make the driver the insurer instead of risking the singling out of that pkg in the system to prevent theft. Oddly enough.
     
  11. Probably get you on failure to follow..... If they choose to push it.
     
  12. upschuck

    upschuck Avatar bet gone wrong

    Everyone has misdelivered a package at one time in their career.



    Thought we weren't suppose to follow to closely anyways(5-8 secs)
     
  13. No kidding..... But you know who we work for.
     
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  14. MC4YOU2

    MC4YOU2 Yep, not wearing brown anymore

    This is an area where the most productive and favorite runner gunners will shine in spite of most losses.
    We had a guy that was like that who had a HV for a federal building that was across the street from a busy and popular restaurant. They were gone, and of course he didn't want to waste time on a second trip. He just dr'd it at the front door behind a garbage can. This was as I recall about a 15K pkg. Well, they couldn't find it and filed a claim. I was given the DF first and of course the guy it was for was gone that day. Anyway the driver finally got them to sign off on it and saved his ass.
    No PCM, no mention of improper methods, no retraining. Just keep on a running.
     
  15. upschuck

    upschuck Avatar bet gone wrong

    UPS, duh
     
  16. Brown_Star

    Brown_Star Methods Man

    Jesus h Christ who does this crap!?! Smh
     
  17. 8 Hour Day

    8 Hour Day Active Member

    Guys who are still under the misconception that their supervisor is their buddy...
     
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  18. rod

    rod retired and happy

    I don't know what happens now but they used to just deduct it from your pay if you couldn't make good on a driver follow up that turned into a claim. Might not have been done everywhere but that's the way it was at my center. I paid for a couple of packages myself in my early days.
     
  19. barnyard

    barnyard KTM rider Staff Member

    Actually, they will paid what the package is insured for/the declared value. I used to own a photo studio and shipped a bunch. I had 2 claims, both were last in Chicago and both were paid for the retail price that I insured them for.
     
  20. MC4YOU2

    MC4YOU2 Yep, not wearing brown anymore

    Maybe it's changed over time. My wife had a retail business that shipped product and the only way they'd pay was from an invoice proving our cost at that time. I figured they must've paid too many fake claims where they were paying more than replacement.