I walked one out two weeks ago. Here's the deal, and you might want to listen closely. How can you follow a rule if you don't have a grasp of it? Now i'm trying to find the spot in which I put "verbatim", but you know, i just can't seem to find it. You know why? Because I didn't put the word "verbatim" in there. I said a "decent grasp." How can you drive if you can't read? Furthermore, if he carries one 40 pound package in the car is it not possible to carry 3 12 pound packages? or 8 5 pound packages? OP clearly stated he carries packages one at a time (see i can read), he never said the steward couldn't carry weight. However he did say he doesn't follow carrying methods, and I'm assuming (I know, I know) that's lifting and lowering. So if one of my employees wants to not follow prescribed methods that i have demonstrated time and time again and have gotten commitments that they will and they STILL want to lift with their back and not their knees, twist instead of pivot, and carry on shoulder instead of power zone, after time and time again of training, then yes I will discipline on failure to follow instructions, which ties in to failure to follow the rules, which once again ties into having a "decent grasp" of the DOK. And for the grand finale, once again, how do you follow a rule without knowing it.