MrFedEx
Engorged Member
It's become obvious that the falsification issue is much more widespread than the naysayers might think. Deliveries and pickups during the 13/14 cycle, and fake Code 8's on ISR's and DSR's immediately come to mind.
Every courier I talk to confirms that this is going on. So far, I've talked with individuals in 4 states and 13 stations. All of them think that management knowingly lets this happen because it pumps-up the numbers and allows people to actually get it all done every day.
Whatever the rationale, this is just plain wrong on so many levels. First, employees are working for free. Second, they are setting themselves up for termination if a customer ever questions their "signature" or pick-up time. Third, it's just ethically wrong to fake signatures. Fourth, it's crazy to send couriers out with more work than they can safely handle. Sooner or later, something bad will happen.
I would guess that all of this is common knowledge right up to MT3 and beyond, so what does that say about the integrity of FedEx? Not much.
Eventually, someone will sue (probably a customer) and the witchhunt will begin. All it takes is for a manager to follow you on one 13/14 cycle to confirm whether or not you're doing this.
Every courier I talk to confirms that this is going on. So far, I've talked with individuals in 4 states and 13 stations. All of them think that management knowingly lets this happen because it pumps-up the numbers and allows people to actually get it all done every day.
Whatever the rationale, this is just plain wrong on so many levels. First, employees are working for free. Second, they are setting themselves up for termination if a customer ever questions their "signature" or pick-up time. Third, it's just ethically wrong to fake signatures. Fourth, it's crazy to send couriers out with more work than they can safely handle. Sooner or later, something bad will happen.
I would guess that all of this is common knowledge right up to MT3 and beyond, so what does that say about the integrity of FedEx? Not much.
Eventually, someone will sue (probably a customer) and the witchhunt will begin. All it takes is for a manager to follow you on one 13/14 cycle to confirm whether or not you're doing this.