HD here been doing it since October
one terminal has it sequenced into the manifest
another is still behind & they need to update so it can be plotted into the sequence order
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i have to press alt+L to unlock screen
then, p/up listing
choose the address
accept
scan barcode
close stop
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from another thread: i already stated that it varies from a Call Tag (which is 3 attempts)
p/up is from the customer calling FedEx to get it from their home & on the manifest, it usually states special instructions
like today for example, "side door & after 1500"
I was there at 1130 & will not be in the area after 1500...
so i broke out my pre-paid cellphone to contact the customer if the return box is already outside
yep & thanked customer for having the pickup ready
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if the customer hadn't left the package out where they said it would, you choose a code, and leave a doortag to "re-schedule" for another day... only 1 attempt will be made to reduce the mileage & attempts made.
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we're also not allowed to used the big consolidated Ground / HD doortags yet; we need to use up the old post-it delivery notices & the longer "sorry we missed you" doortags first. Those bigger doortags shouldn't be used until January.