"His company's employees do it for the money now, not for the service."
Hef...and you do it because brown is slimming??? Everybody works their job for the paycheck ...... period, the end!!
I wasn't speaking of indiviuals here, I was speaking of the company in the whole. Management's ONLY concern is not to waste too much money, and that cut in the pie IS SERVICE.
You put a driver from the 60's into a car now and they'd be gone by Friday. I would never say they didn't work hard, but when you're treated like a robot, expected to deliver like a robot, you break down like a robot. 5 guys went on comp in the last week in my center.
5
Add that to the 2 that were on there previously and you have yourself a big mess here. The company will pay eventually for cutting routes and working drivers into the ground. But I'm sure all the other drivers will have to recite safety slogans because I guess that's what put the 7 on comp in the first place.