Hello there, I'm pretty new to the whole UPS thing so please fellas don't be harsh on me. I recently bought a Fortron UPS EP650VA so as to ensure that my pc gets sufficient backup power in case of power drops. I installed the corresponding software as suggested (viewpower V2.07 sp1) and plugged in my pc tower. Problem is that in the status diagram the UPS is shown to be running only in bypass mode, thus rendering the battery utterly useless. I checked the whole software options, settings and parameters and still can't figure out how to get it off bypass mode. I also double-triple uninstalled the software with no luck. I also used the circuit breaker button to crosscheck that the battery is not operating and, yep you figured it out, everything went off, no backup time, no battery mode whatsoever. Nevertheless, in the status screen the battery shows up, giving also additional info on its status like voltage (13.6V) and capacity (100%) but the flow path from the battery to the UPS outlet shows inactive. Here is a picture of the situation: Do you guys think that there is a way to make it work or is this just a plain faulty unit? Thanks in advance.