Christmas wish for UPS: A better holiday shipping season - Seattle PI UPS is adding automation, airplanes and package-handling capacity to handle an expected record volume of business during the key holiday shipping season. The big delivery company aims to avoid the missteps that last year created bottlenecks in its network just as the holiday online-shopping season was heating up around Thanksgiving. "There are a couple of key days that we have to get right. It's cyber weekend, those first couple of days," Chief Operating Officer Jim Barber said in an interview Wednesday. UPS, he said, must "make sure our capacity meets the demand."