I’m a clerk in a small midwestern center. Maybe 40 routes in the building. 80% rural, 20% city, by area.
recently a friend who is TSG said they thought all addresses corrections were going to be outsourced…..done overnight, off-site, she thought in Pune, India….where they sent most of our TSG work, and call center (where the 800PICK-UPS is answered) work.
Has anyone else heard anything?
since last year, when they gave us ERA, instead of UDC, E2DC, the whole address. Correction thing has been slowly going off the rails. ERA is supposed to be “smart” but it’s not. And a lot of my address corrections are done when I get to work. When I asked, I was told that it was “automated”.
Please reply if you’ve heard some thing else.
Wiconi
recently a friend who is TSG said they thought all addresses corrections were going to be outsourced…..done overnight, off-site, she thought in Pune, India….where they sent most of our TSG work, and call center (where the 800PICK-UPS is answered) work.
Has anyone else heard anything?
since last year, when they gave us ERA, instead of UDC, E2DC, the whole address. Correction thing has been slowly going off the rails. ERA is supposed to be “smart” but it’s not. And a lot of my address corrections are done when I get to work. When I asked, I was told that it was “automated”.
Please reply if you’ve heard some thing else.
Wiconi