We were told yesterday morning that the customer CAN NOT request air be delivered after commit time. Im certain that option A has been abused and used as a cover for late air, but this is ridiculous. Remember the paper days, amazing how some folks could deliver 5 air stops at 10:29! LOL! The company says the consignee isnt the customer, the shipper is. One of my stops has requested me to deliver all of their packages around noon. They are way too busy in the mornings to deal with delivery companies. Yesterday I really ticked them off by knocking on the door at 10:00 AM. The owner said he would write a letter to UPS requesting a later delivery. That question was asked in the PCM, management said it didnt matter, 10:30 or disciplinary action would follow. Why dont we just have our Business Development folks promote FedEx services, that seems to be our goal. Serious question.. Should we now be checking with the shipper before we A/C a package? The shipper is the customer according to this policy.