cachsux
Wah
The driver did follow established UPS procedure. He went to the delivery address, sheeted the package and handed the DIAD to the customer, who then asked who it was for. When the driver told him the customer refused to accept delivery. The package was sheeted refused and brought back to the center for the clerk to process.
Not necessarily you, D. BUT wth, refuses to sign. "Hey, , do me a solid so I don't get hassled by this DF customer who isn't as smart as us (both share a hearty laugh) and give me his phone number or mailing address and I'll have my clerk send him a postcard telling him what a DF he is."
Probably wouldn't have taken any longer than taking that pic and you'd have CYA down the line with the customer and UPS for going above and beyond by making an attempt at service by getting the clerk said info.