I do not work for UPS but I thought this would be a good place to vent some frustration and ask for advice. I recently had a package that had goods of over $200 in it stolen from my doorstep after it was delivered. I chalked that up to kids being kids or just me being unlucky and ordered the item again, but this time I requested that a signature be required to leave the package. I was out of town the first day the tried to deliver it and I got a UPS InfoNotice saying they would try again tomorrow (Thursday) and the box saying a signature is required was checked. When I get home on Thursday shortly after the time when the package was supposed to be delivered I was expecting to see another notice on my door and I was planning on going to the UPS distribution center to pick it up. However this driver decided to leave the package at the door and it was stolen again. I was infuriated and called the 1800-PICK-UPS number, after looking up online how to talk to an actual human, since of course this is not one of the preset options to choose from. The man I talked to effectively said that it was my fault since I didn't request for it to be left at the UPS store. He would not budge off the fact that I didn't think you could deliver a package that required a signature without a signature, he said it was "up to the drivers discretion." My problem is twofold, one why would you even have this signature is required for delivery option if its "up to the driver" if he wants to follow it, and two UPS is blaming me for this issue and refusing to even acknowledge my problem. I am never going to use UPS again in my life if I can help it simply based on this experience and I will tell anyone who will listen to do the same. If someone could please give me some good advice about how to handle this it would be greatly appreciated.