Earnings Q1

[Netsua 3:16]

People don't even know shipping rates. It's the shipper that is trying to keep the price down.

Lots of scabs out there too cutting prices.

People don’t care about shipping rates unless they look at the number when checking out and it’s abnormally high....other than that I am sure that most people just click click click

“hey isn’t this free shipping?”

 

[Brownslave688]

People don't even know shipping rates. It's the shipper that is trying to keep the price down.

Lots of scabs out there too cutting prices.

Yes but if we raised prices they’re just raise the price a little.

I’m not talking about $10 per package. I don’t think we lose huge amounts per package. That wouldn’t work. But these 90% discounts just to fill planes and trucks don’t work.

 

[DOK]

That's probably what's going to happen next contract More 22-4 jobs and probably helpers on some routes

22.4 ok, helpers no way. Not getting blasted all year with high stop count.

 

[IVE GOTTA PACKAGE 4U]

22.4 ok, helpers no way. Not getting blasted all year with high stop count.

oh trust me somebody's trying to figure way to spin that out for the next contract.

and they already know the people don't vote so the contract will be imposed on us
Am I wrong?

 

[Brown287]

Laugh all we want, but this company has been a cash cow cause of business to business deliveries.

As far as planning for it, who saw this on the horizon? No one did, that’s for damn sure.

Its not just the loss of attractive margins from business deliveries hurting us but also the hit that international has taken.

I agree with the posts about our pricing though, customers have no respect for what we do and you see it with customers who will gladly tip the pizza guy a 5 spot but look at us a Christmas, like can I help you or something.

Our service is a commodity and should be priced as such.

 

[542thruNthru]

I agree with the posts about our pricing though, customers have no respect for what we do and you see it with customers who will gladly tip the pizza guy a 5 spot but look at us a Christmas, like can I help you or something.

Our service is a commodity and should be priced as such.

What drives me nuts is all the love for the scrubby little Amazon driver year round. Driving in a air conditioned van delivering envelopes/bags. "Oh thank you so much Amazon! You're so brave."

FedEx and UPS drivers treated like its expected.

 

[Brown287]

What drives me nuts is all the love for the scrubby little Amazon driver year round. Driving in a air conditioned van delivering envelopes/bags. "Oh thank you so much Amazon! You're so brave."

FedEx and UPS drivers treated like its expected.

Yeah it is ridiculous, I’ve always said that 80-90% of all customers really don’t give a hell.

Sure we all have great customers on our routes but for the most part it’s a wave at most.

 

[IVE GOTTA PACKAGE 4U]

Yeah it is ridiculous, I’ve always said that 80-90% of all customers really don’t give a hell.

Sure we all have great customers on our routes but for the most part it’s a wave at most.

But those same customers will be the first people to call in a complaint on the UPS driver because they know the company will kiss their ass but they won't say a damn word about the Amazon driver left their package three blocks away from their house

 

[Staydryitsraining]

But those same customers will be the first people to call in a complaint on the UPS driver because they know the company will kiss their ass but they won't say a damn word about the Amazon driver left their package three blocks away from their house

I've always wondered if anyone calls Amazon to complain

 

[IVE GOTTA PACKAGE 4U]

I've always wondered if anyone calls Amazon to complain

They probably don't care

 

[DriveInDriveOut]

I've always wondered if anyone calls Amazon to complain

They probably don't care

They throw an extra free month of the prime subscription at people when they complain.

 

[IVE GOTTA PACKAGE 4U]

They throw an extra free month of the prime subscription at people when they complain.

oh they don't pass at waring letters and try to fire people like our company does?

 

[Poop Head]

Our service is a commodity and should be priced as such.

Focus on SERVICE!!!
Fire all runner gunners!!!

All these worthless runner gunners are making us look as bad as the competition

 

[DriveInDriveOut]

oh they don't pass at waring letters and try to fire people like our company does?

I don't know how they get people to work there in the first place.

Guy delivering on my street last Sunday looked like he was about 15 years old.

 

[PASinterference]

Give em another 5 years, should be there by then.

Peak is still a mystery after over 100 years.

 

[Fido]

I've always wondered if anyone calls Amazon to complain

Had a guy at an apartment complex ask me if I was delivering to the right address. I said “yes sir 104 ...... drive” he said ok good because amazon can’t get it through their drivers heads because they keep bringing me isle drive and this is point drive (these 2 streets intersect and there’s 5 buildings labeled 1300..1400..1500 etc and they each have a 104.) his building number is 100 on the corresponding street, apartment 104. He’s called amazon and complained because they’ve brought over 50+ deliveries to him. Amazon says “don’t worry keep them or throw them away; we will just send them another.” And they keep mis-delivering the send agains to his apartment. They apparently told him the drivers are given gps to the correct location and deliver to the gps spot. So even if it’s wrong address, it still gets placed there.

 

[CtrlAltDel]

My dad was able to find out his Amazon package was mis-delivered by the picture they take when it is delivered. Wrong color house. Customer service told him to go retrieve it. He said hell no so they mailed him a replacement.

 

[MAKAVELI]

We could charge more. You can’t tell me people will gladly pay someone $10 to deliver McDonald’s to them from 4 blocks away but won’t pay for stuff they order off the internet.

Way too late for that. Resi customers are already used to free shipping. No turning back now.

 

[Benben]

UPS bought back over 13% of its outstanding shares last year.

 

[Brownslave688]

Way too late for that. Resi customers are already used to free shipping. No turning back now.

Well duh but it’s not free we all know that. The cost would simply be added to the cost of the item.