Exchange product stop

[Sixth Punch Sense]

Anyone encounter one of these. Didn't know it was a thing. It was for a medical device at a resi stop. Stop only showed signature required on the diad. Once I scanned the package I got a call tag looking screen, with an added swap package prompt.

I had to open the package and swap out the used medical device with the new one. Then I had to open the packaging packet to find the return label. Then I had to scan the return label and click on a prompt. Then the customer had to sign for his new medical device. I finally had to pack the old device with the return label and tape up the box. Luckily the truck I was driving today had packaging tape. Stop took 10 minutes

 

[Thebrownblob]

Anyone encounter one of these. Didn't know it was a thing. It was for a medical device at a resi stop. Stop only showed signature required on the diad. Once I scanned the package I got a call tag looking screen, with an added swap package prompt.

I had to open the package and swap out the used medical device with the new one. Then I had to open the packaging packet to find the return label. Then I had to scan the return label and click on a prompt. Then the customer had to sign for his new medical device. I finally had to pack the old device with the return label and tape up the box. Luckily the truck I was driving today had packaging tape. Stop took 10 minutes

Yep, have an auto shop on my route that does this time to time. What’s a pain in the ass!

 

[oldngray]

Yep, have an auto shop on my route that does this time to time. What’s a pain in the ass!

Pain in the ass? Wait until Cologuard starts doing that.

 

[upschuck]

Inogen does that.

 

[Oh Shoot]

Pain in the ass? Wait until Cologuard starts doing that.

 

[Sixth Punch Sense]

Inogen does that.

That was the product. Pain in the ass

 

[542thruNthru]

Anyone encounter one of these. Didn't know it was a thing. It was for a medical device at a resi stop. Stop only showed signature required on the diad. Once I scanned the package I got a call tag looking screen, with an added swap package prompt.

I had to open the package and swap out the used medical device with the new one. Then I had to open the packaging packet to find the return label. Then I had to scan the return label and click on a prompt. Then the customer had to sign for his new medical device. I finally had to pack the old device with the return label and tape up the box. Luckily the truck I was driving today had packaging tape. Stop took 10 minutes

Wow, haven't had that one yet. No diad training or anything?

 

[Sixth Punch Sense]

Would have been nice to get a diad training about this, but no I get Cool Solutions

Customer was confused as I was.

 

[Thebrownblob]

Pain in the ass? Wait until Cologuard starts doing that.

 

[Thebrownblob]

Would have been nice to get a diad training about this, but no I get Cool Solutions

Customer was confused as I was.

I’m sure the extra 10 or 15 minutes it takes to do something this stupid is planned into our day!

 

[pkgdriver]

Yep, have an auto shop on my route that does this time to time. What’s a pain in the ass!

Mine changed out one of their Torque Wrenches every 3-4 months or so.


WDFD

 

[Pullman Brown]

Pain in the ass? Wait until Cologuard starts doing that.

They already have! Lady asked me if she could use my sample instead!

 

[UnionStrong]

I’m sure the extra 10 or 15 minutes it takes to do something this stupid is planned into our day!

All figured in….

 

[Thebrownblob]

All figured in….

 

[walk the jewels]

Anyone encounter one of these. Didn't know it was a thing. It was for a medical device at a resi stop. Stop only showed signature required on the diad. Once I scanned the package I got a call tag looking screen, with an added swap package prompt.

I had to open the package and swap out the used medical device with the new one. Then I had to open the packaging packet to find the return label. Then I had to scan the return label and click on a prompt. Then the customer had to sign for his new medical device. I finally had to pack the old device with the return label and tape up the box. Luckily the truck I was driving today had packaging tape. Stop took 10 minutes

First encountered this a decade ago, oxygen machine I believe.
Thought it was strange to disconnect an old timer from his life support, take it and pack it up, and leave him with a new machine that may or may not work.
Indeed a royal pain in the ass stop.
Have done this a handful of times since to various people.



Probably all deceased because of me.

 

[Wally]

Anyone encounter one of these. Didn't know it was a thing. It was for a medical device at a resi stop. Stop only showed signature required on the diad. Once I scanned the package I got a call tag looking screen, with an added swap package prompt.

I had to open the package and swap out the used medical device with the new one. Then I had to open the packaging packet to find the return label. Then I had to scan the return label and click on a prompt. Then the customer had to sign for his new medical device. I finally had to pack the old device with the return label and tape up the box. Luckily the truck I was driving today had packaging tape. Stop took 10 minutes

Runner-gunner's pick it up, shoving everything in there like a bank robber loading money in a bag, leave it with the clerk later to spend the 10 minutes packing.

 

[Analbumcover]

Would have been nice to get a diad training about this, but no I get Cool Solutions

Customer was confused as I was.

I got one as an NDA years ago. It was an oxygen machine for some old lady with COPD. Like you, I didn't know what the stop entailed and wound up barely completing it before the commit time. No training, no nothing.

 

[DriverNerd]

I've done them for oxygen machines to homes and wrenches/parts to auto shops.

 

[eats packages]

it's been those laser and oxygen machines three times now. One of them was on a ride with a supervisor and he ran out of the car yelling me why the hell i wad opening up boxes.