Fred wants to have a company that has a 10% profit margin instead of settling for 5%. So, as usual, he's going to pick it from our pockets. But how's he doing? So far, he's managed to drive morale to an all time low, caused even more seasoned employees to leave, and made an already difficult job worse. Hey Fred, do you think a courier that is having adjoining routes collapsed regularly is going to turn-in a sales lead that will make them even busier? I highly doubt it. Whenever I see new sources of revenue, I ignore them because I know I'll never get help with the additional volume. If I'm dumb enough to turn-in a hot lead, the sales rep will get all the credit, and if I'm lucky, I'll get a donut or some worthless piece of company merchandise to go with my paper BZ. That's why I only submit bogus leads where FedEx doesn't have a prayer of landing any new packages. Self-protection. I ran a shuttle to the ramp last week, and ran into a friend who is a sort manager there. They've lost so many people that they don't even issue them uniforms any longer. Missorts are through the roof because 75% of the workers are so new they don't know the job, much less understand the intricacies of the operation. Service sucks. When you collapse routes, "productivity" jumps, but customers get crappy service. Think they notice when their 1030 pkg shows up at noon. Yes, they do. UPS got there at 0930. We're so short of couriers that we send handlers on the road that have about 30 minutes of informal training. No more borrowing from neighboring stations because they have the same problem. A dispatcher who I know tells me it's like this district-wide, and every day for them is an exercise in holding the hands of the newbies and trying to get the freight to the ramp before the plane leaves without it. Many seasoned managers have either downgraded or left, so the leftovers and ASSPIRE's are running people all over town, duplicating effort and wasting miles. Missed and late pickups are pretty much the norm. Oh, and working through your break? New folks do it regularly. After all, MT3 was recently quoted as saying that every courier needed to take out 17 additional P2 stops per day in order to hit the magical 10% profit goal. Think that's going to happen? I love how the Memphoids simply make declarations and then expect it to "happen", just another indicator of just how far these freaking morons are removed from reality. We've got new couriers who can't even locate a city, much less a specific address within it. Yes, Fred. Your new breed WalMart wannabees are going to give you that extra 5% of profit you need so badly, right? Not likely. Since the stock dropped 12% on Thursday, you're going to be pressing even harder. Good luck with that, you cheap bastard.