UpstateNYUPSer(Ret)
Well-Known Member
Their biggest mistake was renaming it FedEx Office. Everyone knew what Kinko's was, and nobody had ever heard of FedEx Office. As usual in a takeover/purchase, FedEx cleans house and institutes the highly dysfunctional Express culture with all of it's threats and anti-worker rules and systems.
The rebranding of RPS seems to have paid off in spades.