Frontline delivery

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Frontline delivery - The Irish Echo

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That’s one change in the life of Stephen Boland working on the frontline for United Parcel Service, aka UPS.

His world has changed like everyone else’s, but it still involves a long commute to Lower Manhattan during the global pandemic.

“I mostly know the customers,” Boland said of UPS’ clientele in the Financial District. He keys in a code number for each customer instead of asking them to sign. The company quickly adapted to the new normal of social distancing and aimed to ensure people felt comfortable in interactions with its staff.

One week Boland was delivering parcels mostly to offices and then the next 95 percent of his stops were at people’s residences. He drops off everything from computer parts to foodstuffs.
 
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