Humbled today
- Thread starter TooTechie
- Start date
olroadbeech
Happy Verified UPSer
you shouldn't feel bad. you should feel lucky. you learned a very valuable lesson today. a Christmas gift as it were.
I bet you never forget this incident as long as you live.
I bet you never forget this incident as long as you live.
UpstateNYUPSer(Ret)
Well-Known Member
UPS charges $10 for each COD so they aren't going anywhere, although the numbers are down significantly.
I have one customer who gets COD's all the time. I have learned that if I write the COD amount and shipper name for each on a piece of paper and hand that to the owner she will write the checks while I deliver adjacent businesses. By the time I finish she will have the checks ready. She doesn't feel rushed and I am not standing there wasting time.
UpstateNYUPSer(Ret)
Well-Known Member
There are still consignees who prefer to pay as they go but I agree that it would make much more sense to use a zero interest credit card to pay for those purchases and to then pay off the card in full each month.
UpstateNYUPSer(Ret)
Well-Known Member
3 minutes per.
joeboodog
good people drink good beer
Another work of fiction by I.E. By the way Upstate, I hope you have a Blessed Christmas and a Joyous New Year.
UpstateNYUPSer(Ret)
Well-Known Member
joeboodog
good people drink good beer
I know it's legit. That doesn't mean it's realistic. Reality has a way of messing with their numbers.
TooTechie
Geek in Brown
Some hispanic, some African american, but all my residential is of that demographic(s). I have four white households on my whole route and one or two asian households.
The business is Korean.
In my experience race doesn't really have a correlation with CODs. Residentials rarely get CODs. It's really more of the type of business and what they sell/who their suppliers are.
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brownmonster
Man of Great Wisdom
I have a COD residential daily customer. I send a text message with the amounts and checks are on the door. Yes, I use my personal phone.
TooTechie
Geek in Brown
Really nice card and a $20
jumpman23
Oh Yeah
Exactly all bout thinking outside the box n not thinking like a robot. Anything to make job easier and more efficient for ya, i say use all the resources available to ya lol. Some people wipe their asczz and brush their teeth the same way every day, never quiete understood that, not against the law to go against the grain or norm lol.
10 point
Well-Known Member
You probably got that nice card and $ because of your relationship with them throughout the rest of the year.
She knows the patience you extend the rest of the time and she also knows that you're blown out of the water this time of year.
You apologized. Let it die.
Everyone has a bad day. She appreciates what you do and who you are and that's why you got the "thank you".
I have also found that some customers will drag their feet when they're dealing with the helper and not the driver they see every day.
johnny_hotdog
Well-Known Member
I used to deliver to a place that got CODs every week ot two. I hated it because everytime i would bring the COD the owner would act like I was stealing that money from her and would also act like was an absurd amount of money, even if it was only like $50. Then she would have to call someone and ask what was ordered and other BS. I don't really mind waiting for nice customers but I get pretty annoyed waiting for jerks.
Sometimes when you go back for a COD,You get run over!
UpstateNYUPSer(Ret)
Well-Known Member
As soon as she began to reach for the phone I would start filling out an info notice(s) and taking the package(s) back to the car.
Z
ZQXC
Guest
I have little very patience with businesses that are not ready to quickly pay for a COD shipment.
Time and again I have delivered a COD to Mexican households that rarely receive anything. But guess what? On the first attempt they had a money order ready, typically rounded up to the next even dollar amount.
Not that difficult, but it does require some organization, and personal responsibility.
Time and again I have delivered a COD to Mexican households that rarely receive anything. But guess what? On the first attempt they had a money order ready, typically rounded up to the next even dollar amount.
- They knew the pkg. was coming in
- They knew the amount (including shipping and COD charges)
- They took care of purchasing the money order in advance.
Not that difficult, but it does require some organization, and personal responsibility.
oldngray
nowhere special
And those Mexican households may barely speak English yet will have a money order ready. Usually rounded up to the next dollar so they will be sure it is enough.
Z
ZQXC
Guest
Had a lady chase me down on area saying she wanted to get her COD pkg. I told her the amount. She looked at me and said "The money order is at home."
(So just to recap: You took the time to get in your car and come find me to secure what you knew was a COD package, but you did not bring the money order with you. Is that correct?)
C'mon man.....
(So just to recap: You took the time to get in your car and come find me to secure what you knew was a COD package, but you did not bring the money order with you. Is that correct?)
C'mon man.....
