And every business wants their packages picked up between 4:45 and 5:00 pm.
If you can't be home at 1300, to sign for your shipment, make some other arrangements. Leave a note so it can be released or have it delivered to your place of business.
Stop whining because you missed the delivery when you knew perfectly well a package was on the way.
These are the customers that try my patience. Of course our crack team is sales persons would never give them unrealistic expectations. (Roll eyes).