browniehound
Well-Known Member
I'm ok with leaving the route's alone if drivers agree not have a max stop count, agree not to call in sick, agree not to request 8 hour days, say they can't get done with the work on the car, say they can't get all their air off in time, say their car won't fit on a particular street, or bring up any other issues with the work on their routes. I don't want to do last minute adjustments either, but circumstances change daily and we have to react to get all the packages on the road.
The reason that the adjustments aren't cleaner is that the dispatch system doesn't give your (or my) dispatcher a good forecast of what's coming. They really don't have a good look at the dispatch until it's on the car and then they make add/cuts to level everything out and it turns into a fiasco. Regarding the problem with schools or libraries in neighborhoods, this is a system problem too. The system that the dispatcher uses to make add/cuts doesn't indicate in any way whether or not an address range has a commercial stop in there. This is a big oversight in my mind. Sounds to me like these issues are common across the country which would indicate that they're mostly system rather than people problems.
I only know one thing. Before the technology everyone did their own schools, libraries, churches, etc. and they were delivered at a regular time by a regular driver. Now, these schools and churches are bounced around in a failing attempt to make something work. It worked for years prior to EDD so why tinker with something that is not broken? Our customers complain about getting 3 different drivers in a week. Why does this happen? So every driver can get 15 different stops? Its like we all look at our DIAD and we all have 15 stops that the other should have. This guy is driving over this guy and the other guy is driving over him, etc. Seriously, what the hell are they doing? Why all the overlapping and driving past areas to deliver stops? Why not just have your area and leave it at that? End all the confusion and costly mistakes?