Boo Hoo. Labor costs!! Labor costs!! You're a sorry apologist because you trumpet the same FedEx line they've been spewing for years...that we have "excessive" labor costs and that labor costs are a huge part of our business.
Guess what? Labor costs at FedEx are low, and when they spin the lie that the portion of labor costs out of the whole expenditure pie are excessive, it's a whopper. The delivery business is labor intensive, plain and simple. Until Smith invents a CourierBot or drone system, the overall percentage isn't going to change.
Labor costs? LOFL, you liar. No pension, a high employee payout for crap benefits, and low wages with glacial top-out times. Yeah, our costs are "high". B effing S.