Parcel carriers shone during peak delivery period, firm’s data shows

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Parcel carriers shone during peak delivery period, firm’s data shows - Freight Waves

The nation’s three major parcel delivery carriers posted stellar peak-season performances, aided by perhaps the strongest collaborative effort from their customers since e-commerce became a staple of holiday shopping and shipping, according to data from ShipMatrix, a unit of consultancy SJ Consulting.

UPS Inc. showed the strongest year-over-year improvement, with on-time deliveries for the six-week period rising to 98.5 percent from 95.3 percent, according to ShipMatrix data. Given that UPS had projected a record average of 31 million daily deliveries, a 3 percentage point gain to near-flawless levels was “huge” and “took a lot of effort,” said Satish Jindel, head of SJ and Ship Matrix. “It is much easier to go from, say, 82 to 85 percent than from 95 to 98 percent,” Jindel said in an e-mail late Friday.
 
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