Scoot
Well-Known Member
I have lurked here for awhile but decided I needed to post about this.
So we show up to work this morning the preload is wrapped and we get out of the building about 20 minutes earlier than usual. Air commits are relaxed to 12:00. Looks like a good day....at least a good start to a heavy day.
Sometime after we have all left, upper mgt decides that stops per car are too low so they decide to break out 3 routes in our center. They spend the whole day making meets and shuttling stops out to all the drivers....almost none of which are near our routes. The route they broke on our belt had 200+ stops on it. For most of us it meant delivering businesses that were 3-5 miles off our routes at 7:00 at night. Obviously there were many pkgs not delivered and nearly every one of us lucky drivers punched out after 8:00. Some closer to 9:00. All this in order to send 3 drivers home and get the numbers looking good.
You would think we could put the numbers aside for this one week of the year and do what is right by the customers and the drivers. I have worked 21 years for UPS so I am not looking for an explanation....I know better. It just seems that every time I think we couldn't push customer service and employee relations any farther below the bottom line.....we do.
So we show up to work this morning the preload is wrapped and we get out of the building about 20 minutes earlier than usual. Air commits are relaxed to 12:00. Looks like a good day....at least a good start to a heavy day.
Sometime after we have all left, upper mgt decides that stops per car are too low so they decide to break out 3 routes in our center. They spend the whole day making meets and shuttling stops out to all the drivers....almost none of which are near our routes. The route they broke on our belt had 200+ stops on it. For most of us it meant delivering businesses that were 3-5 miles off our routes at 7:00 at night. Obviously there were many pkgs not delivered and nearly every one of us lucky drivers punched out after 8:00. Some closer to 9:00. All this in order to send 3 drivers home and get the numbers looking good.
You would think we could put the numbers aside for this one week of the year and do what is right by the customers and the drivers. I have worked 21 years for UPS so I am not looking for an explanation....I know better. It just seems that every time I think we couldn't push customer service and employee relations any farther below the bottom line.....we do.