Survey Finds Pandemic End Will Not Deter Online Shopping

[cheryl]

Survey Finds Pandemic End Will Not Deter Online Shopping - Transport Topics

Ware2Go, the on-demand fulfillment and warehousing provider founded by UPS Inc., said 89% of consumers plan to do as much or more of their shopping online even as restrictions that began at the height of the coronavirus pandemic begin to ease and stores reopen.

Ware2Go, which focuses on one- to two-day shipping, said its survey July 8 shows convenience as the reason for such strong results.

“The pandemic pushed people to take more of their business and shopping online, and now that shoppers have had a taste of that convenience, the bar for merchants has again been raised to compete and win,” Ware2Go CEO Steve Denton said in a statement. “Our research shows that shipping speed directly impacts brand loyalty and that brands have an incentive to prioritize sustainability.”

 

[Karma...]

Thats great news for both the teamsters and ups.....better contracts and higher stock prices can result if they work together.....surely both leaderships can see the advantages............the glass is always at least half full.......

 

[rod]

UPS will finally have enough money so that they can lighten the routes up.

 

[Karma...]

true....and get back to better customer interaction which I feel has been unacceptable for a long time.......drivers have always been the public face of ups and the drivers are coerced into being curt and brusque often times with their customers....thats not good and those management people who encourage that are not ups.......old school ups was different in more ways that people can imagine........in the end we all draw from the same trough.....there is so much money not realized by having and continuing an adversarial relationship.....