Survey Finds Pandemic End Will Not Deter Online Shopping - Transport Topics
Ware2Go, the on-demand fulfillment and warehousing provider founded by UPS Inc., said 89% of consumers plan to do as much or more of their shopping online even as restrictions that began at the height of the coronavirus pandemic begin to ease and stores reopen.
Ware2Go, which focuses on one- to two-day shipping, said its survey July 8 shows convenience as the reason for such strong results.
“The pandemic pushed people to take more of their business and shopping online, and now that shoppers have had a taste of that convenience, the bar for merchants has again been raised to compete and win,” Ware2Go CEO Steve Denton said in a statement. “Our research shows that shipping speed directly impacts brand loyalty and that brands have an incentive to prioritize sustainability.”
Ware2Go, the on-demand fulfillment and warehousing provider founded by UPS Inc., said 89% of consumers plan to do as much or more of their shopping online even as restrictions that began at the height of the coronavirus pandemic begin to ease and stores reopen.
Ware2Go, which focuses on one- to two-day shipping, said its survey July 8 shows convenience as the reason for such strong results.
“The pandemic pushed people to take more of their business and shopping online, and now that shoppers have had a taste of that convenience, the bar for merchants has again been raised to compete and win,” Ware2Go CEO Steve Denton said in a statement. “Our research shows that shipping speed directly impacts brand loyalty and that brands have an incentive to prioritize sustainability.”