Harry Manback
Robot Extraordinaire
So, I have a question about a sold lead I had last year but have yet to receive any points for. Any knowledge you all might have about it would be appreciated.
The lead sold in August last year and according to my upsers profile, a Final Award was issued on December 6th. Those who participate in Take Charge already know the AmEx cards were cancelled and new Discover cards were sent out. Got mine today. "Great, I should have a buttload of points because that lead was solid and has produced some good volume!", or so I thought. Logged into my eycard account to find 0 new points.
Talked to my on car this morning and he referred me to the BD guy that sold it. That guy had no clue either. His response was "Uh...yeah, I think there's a number on upsers you can call to find out. Unfortunately, there isn't. So I guess what I'm asking is, does anyone have any knowledge about how Take Charge works or a number I can call to talk with someone who does. I hate to sound like a turd, but if I can't get this straightened out, I can name one upser that will never submit another lead.
The lead sold in August last year and according to my upsers profile, a Final Award was issued on December 6th. Those who participate in Take Charge already know the AmEx cards were cancelled and new Discover cards were sent out. Got mine today. "Great, I should have a buttload of points because that lead was solid and has produced some good volume!", or so I thought. Logged into my eycard account to find 0 new points.
Talked to my on car this morning and he referred me to the BD guy that sold it. That guy had no clue either. His response was "Uh...yeah, I think there's a number on upsers you can call to find out. Unfortunately, there isn't. So I guess what I'm asking is, does anyone have any knowledge about how Take Charge works or a number I can call to talk with someone who does. I hate to sound like a turd, but if I can't get this straightened out, I can name one upser that will never submit another lead.