The customers are getting restless........

[Working4the1%]

FedEx down? Current outages and problems

Real-time problems for FedEx. Is the website down? Package tracking not working? Can't pay for your order? Here you see what is going on.

downdetector.com

 

[Operational needs]

Waaaaaaaaaa! I want it now!!! Bunch of whiners who can’t see beyond their bubble.

 

[HedleyLamarr]

This is going to be one of those ring the doorbell and run weeks. Don't wanna hear it! It's going to be crazy enough without having costumers yelling at me.

 

[MassWineGuy]

Drag and drop.

 

[Operational needs]

I’m so lucky. I don’t see customers often. Lol.

 

[Star B]

I see them all the time.
None of them care cuz they are S&R clerks.

 

[Mutineer]

This is going to be one of those ring the doorbell and run weeks. Don't wanna hear it! It's going to be crazy enough without having costumers yelling at me.

When I have a day that I don't want to interact with people (almost every day), I put my thumb over the doorbell as if I rang it. That way, if I am being recorded on video and I am challenged, it looks like I pushed the doorbell and it simply didn't work or I didn't push hard enough. If I am chastised for not pushing hard enough, I say "I didn't want to break the button."

If I go to a stop and I hear a dog bark, I don't make any attempt to announce my presence. If I am challenged as to why I didn't knock or ring, I simply say "I rang the hairy-doorbell" or, "maybe you didn't hear it because your dog was barking." If these answers are unsatisfactory I say that "I didn't want to upset your dog any further."

 

[rod]

For driver release we were instructed to knock- open the door and set the package inside while yelling "UPS". I'm sure now days you would get shot doing that.

 

[dezguy]

Waaaaaaaaaa! I want it now!!! Bunch of whiners who can’t see beyond their bubble.

To be fair, the customers are paying premium rates and not getting the service they expected. Granted, this was an unforseen circumstance but FedEx really should have had some sort of contingency plan for this.

I find it very hard to believe no one anywhere in the chain of command thought something like this wouldn't eventually happen.

 

[McFeely]

This is going to be one of those ring the doorbell and run weeks. Don't wanna hear it! It's going to be crazy enough without having costumers yelling at me.

I’m still hoping that my customers will have snacks set out for me.

 

[McFeely]

@Operational needs ill take pictures if I get any snacks

 

[Operational needs]

To be fair, the customers are paying premium rates and not getting the service they expected. Granted, this was an unforseen circumstance but FedEx really should have had some sort of contingency plan for this.

I find it very hard to believe no one anywhere in the chain of command thought something like this wouldn't eventually happen.

How do you plan for some thing that happens once in 30, 40 years? How can they plan for the day to come that only 25% of their workforce can make it in to work? I think they could have done better with communication to the customers and should have stopped accepting packages, but beyond that, what else could they have done differently? They couldn’t even really reroute planes because most of the country was dealing with the same problem.

 

[Operational needs]

@Operational needs ill take pictures if I get any snacks

Lol. I’m thinking there will be no snacks for a long time. They’ve forgotten how “essential” we were.

 

[dezguy]

How do you plan for some thing that happens once in 30, 40 years? How can they plan for the day to come that only 25% of their workforce can make it in to work? I think they could have done better with communication to the customers and should have stopped accepting packages, but beyond that, what else could they have done differently? They couldn’t even really reroute planes because most of the country was dealing with the same problem.

Agreed but to continue to have flights scheduled to go to Memphis, after the first day weather shut the city down, plans should have been in place to have volume move through either another hub or have it moved to multiple ramps and trucked, if possible.

I had read Memphis only has something like 4 salt trucks and 6 snow plows for the entire city. A little foresight could have had some volume moving rather than virtually none.

 

[McFeely]

Lol. I’m thinking there will be no snacks for a long time. They’ve forgotten how “essential” we were.

I got soda and cookies last week

 

[Operational needs]

Agreed but to continue to have flights scheduled to go to Memphis, after the first day weather shut the city down, plans should have been in place to have volume move through either another hub or have it moved to multiple ramps and trucked, if possible.

I had read Memphis only has something like 4 salt trucks and 6 snow plows for the entire city. A little foresight could have had some volume moving rather than virtually none.

I think they were trucking some freight. I saw that a major interstate between Memphis and Little Rock, AR, closed. Indy had problems with people getting to work also. Seems like it was all just a “perfect storm” that compounded daily.

 

[Operational needs]

I got soda and cookies last week

They were feeling sorry for you then. Now they’re pissed. Lol.

 

[silenze]

Fedex could have used some of its record profits on deicing equipment

 

[Nolimitz]

yawn

 

[It will be fine]

When I have a day that I don't want to interact with people (almost every day), I put my thumb over the doorbell as if I rang it. That way, if I am being recorded on video and I am challenged, it looks like I pushed the doorbell and it simply didn't work or I didn't push hard enough. If I am chastised for not pushing hard enough, I say "I didn't want to break the button."

If I go to a stop and I hear a dog bark, I don't make any attempt to announce my presence. If I am challenged as to why I didn't knock or ring, I simply say "I rang the hairy-doorbell" or, "maybe you didn't hear it because your dog was barking." If these answers are unsatisfactory I say that "I didn't want to upset your dog any further."

I think you can get arrested “ringing the hairy doorbell” at a customer location.