Unhappy drivers could undermine UPS's push to compete with Amazon on the weekend - Business Insider
In the past few years, UPS (along with FedEx) has broken away from its traditional Monday to Friday schedule to make deliveries on weekends. The goal is to keep up with gig economy services — and Amazon — which deliver nearly 24/7. "That's become the new normal," Morgan Stanley analyst Ravi Shanker told Insider. "I think everybody in the space needs to keep pace with that or they will risk losing share."
- UPS has spent five years rolling out Saturday service, but its approach is frustrating some drivers.
- Weekends could be a point of contention in the company's upcoming negotiations with the Teamsters.
- Offering Saturday deliveries is key to keeping pace with Amazon and the gig economy.
In the past few years, UPS (along with FedEx) has broken away from its traditional Monday to Friday schedule to make deliveries on weekends. The goal is to keep up with gig economy services — and Amazon — which deliver nearly 24/7. "That's become the new normal," Morgan Stanley analyst Ravi Shanker told Insider. "I think everybody in the space needs to keep pace with that or they will risk losing share."