UPS is at a crucial point in its history. Here's how it got here - and where it might be going. - Yahoo
Carol Tomé is heading into her second peak shipping season as CEO of UPS. The continuation of the pandemic and surge of the Delta variant have already ensured that this one, like Tomé's first, won't be anywhere near normal. What has changed is UPS itself.
After more than a year in the top spot, Tomé has seen her business strategies and management style start to take hold. Preaching "better, not bigger," she's carefully choosing customers whose business benefits UPS the most. She's embracing controversial labor strategies that fit closer to the rest of the gig-economy-obsessed delivery world rather than UPS's 114-year-old history. She's keeping a laser focus on UPS's spending.
Carol Tomé is heading into her second peak shipping season as CEO of UPS. The continuation of the pandemic and surge of the Delta variant have already ensured that this one, like Tomé's first, won't be anywhere near normal. What has changed is UPS itself.
After more than a year in the top spot, Tomé has seen her business strategies and management style start to take hold. Preaching "better, not bigger," she's carefully choosing customers whose business benefits UPS the most. She's embracing controversial labor strategies that fit closer to the rest of the gig-economy-obsessed delivery world rather than UPS's 114-year-old history. She's keeping a laser focus on UPS's spending.